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07-10-2023 02:41 AM
I set a back button in table form by creating in new ui action,, it reflected in my service portal . when i click the back
button it will move to previous page highlighted page in below image. so help me how to write the script for from form navigate service portal?
.
Solved! Go to Solution.
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07-10-2023 04:04 AM - edited 07-10-2023 04:06 AM
Hi Jayu,
Open the Required page manually, Copy the above url and paste it in the brackets,
Also, check if the UI action, make sure client check box is unchecked
action.setRedirectURL('URL');
Plz Mark my Solution as Accept and thumbs up, If you find it helpful.
Regards,
Samaksh
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07-10-2023 04:26 AM
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07-10-2023 04:26 AM
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07-10-2023 04:34 AM - edited 07-10-2023 04:35 AM
Hello Jayu,
In addition to it,
If you want to open the page in popup always remember, to use
window.open(URL,'popup','toolbar=0,menubar=0,width=600,height=600');
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07-10-2023 04:52 AM
action.setRedirectURL won't work in portal
action.setRedirectURL(url) does not work in UI Action for Service Portal
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-11-2023 02:35 PM
Hi,
how did you create a back button on the form on your instance side? what script did you use?
Thank you