UI Action to link REQ with Interaction
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04-06-2022 03:53 AM
I have a requirement to create a custom UI action called "Create Request" button on 'Interaction' record.
upon clicking on 'Create Request' button the following action should happen.
1. It should be redirected to the catalog item page in service portal. and user can select any catalog item and 'Requested for' variable should be copied as 'Opened for' from the 'Interaction' record .
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2. After submission of the catalog item, Request (REQ) should be linked with 'Interaction' record as below.
Thanks!
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04-06-2022 09:01 PM
Hi,
you need to debug it further
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-08-2024 04:21 PM
Did you find any solution for this?