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UI buttons missing

sharley
Tera Contributor

‎01-17-2024 04:42 AM

Hi,

The New and edit button that is available for admin roles is not visible for non admin users in the related lists tab in a form. Does it come under any role provisioning? 

I have checked in ACLs, UI policies, UI actions, Business rules also. but no configurations made on it.

is there anywhere I have missed to check? or do we have to configure list control for it to be made visible for non admin users?

Thanks,

Sharley

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6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-17-2024 04:44 AM

Hi @sharley 

 

On which form and which related list it is missing?

 

LearnNGrowAtul_0-1705495435403.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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sharley
Tera Contributor
In response to Dr Atul G- LNG

‎01-17-2024 04:52 AM

it is on service offering form and the tab is from a custom table.

 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to sharley

‎01-17-2024 04:53 AM

Hi @sharley 

 

In this case you need to create a the new UI action for related List and add in on custom tab.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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sharley
Tera Contributor
In response to Dr Atul G- LNG

‎01-17-2024 04:55 AM

but it is present for admin users. do we have to create another new button in UI Actions?

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