UI buttons missing

sharley
Tera Contributor

Hi,

The New and edit button that is available for admin roles is not visible for non admin users in the related lists tab in a form. Does it come under any role provisioning? 

I have checked in ACLs, UI policies, UI actions, Business rules also. but no configurations made on it.

is there anywhere I have missed to check? or do we have to configure list control for it to be made visible for non admin users?

Thanks,

Sharley

6 REPLIES 6

Hi @sharley 

 

Open the UI action and check the conditions in same.

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VaishnaviShinde
Kilo Sage

Hello @sharley ,

 

Please go through the below KB Article 

What to do when your New or Edit buttons are missing - Support and Troubleshooting (servicenow.com)

 

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Regards,

Vaishnavi Shinde