UI buttons missing
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01-17-2024 04:42 AM
Hi,
The New and edit button that is available for admin roles is not visible for non admin users in the related lists tab in a form. Does it come under any role provisioning?
I have checked in ACLs, UI policies, UI actions, Business rules also. but no configurations made on it.
is there anywhere I have missed to check? or do we have to configure list control for it to be made visible for non admin users?
Thanks,
Sharley
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01-17-2024 04:57 AM
Hi @sharley
Open the UI action and check the conditions in same.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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01-17-2024 05:18 AM
Hello @sharley ,
Please go through the below KB Article
What to do when your New or Edit buttons are missing - Support and Troubleshooting (servicenow.com)
Please Mark my Solution as Accept and Give me thumbs up, if you find it Helpful.
Regards,
Vaishnavi Shinde