Unable to call Ui script in Workspace ui action level

[pavanmallur]

Please find the workspace ui script

function logTelemetry(status) {

g_ui_scripts.getUIScript('UIActionPerformanceLoggerClient').then(function(perfLogger) {

var executionTime = new Date().getTime() - start;

perfLogger.logTime("Budgetary Quote: ", executionTime, status, g_form.getValue("number"));

});

}

Ui script :

UI Type

Desktop Mobile / Service Portal All

Global

var UIActionPerf = (function() {

function logTime(action, ms, status, number) {

var gaLog = new GlideAjax('UIActionPerformanceLogger');

gaLog.addParam('sysparm_name', 'logTime');

gaLog.addParam('sysparm_action', action);

gaLog.addParam('sysparm_time', ms);

gaLog.addParam('sysparm_status', status);

gaLog.addParam('sysparm_record', number);

gaLog.getXML();

}

return {

logTime: logTime

};

})();


Same script is working as expect in dev instance when comes to QA it is failing saying that
TypeError: Cannot read properties of null (reading 'logTime')
at eval (eval at get (GlideScopedScript.js:49:27), <anonymous>:9:24)

[k_lutz]

Hi @pavanmallur 

Are you sure they are the same? From above it says the type is "Desktop". According to the SN documentation:

https://www.servicenow.com/docs/r/api-reference/GUIScriptsAPI.html

It can either be All or Mobile/Service portal but not Desktop.

[Tanushree Maiti]

Hi @pavanmallur 

It seems your full code is not there.

It seems , in QA,   Number or MS/Status ( if those are fetched by g_form.getValue()) fields are not added in the form lay out.

Add it - it will work.

Refer: KB1698854 Fix the "Cannot read properties" error when saving an access control list (ACL) record in ... 

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