unable to login to Snow as it says logout successfull

lakng
Tera Contributor

‎10-08-2018 05:59 AM

User unable to login to Snow as it says logout successfull

I tried to access SN by clearing browser cookies, history and temp files. SN account locked is not checked.

user gets "logout successful" message and is automatically logged out of SNOW

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Brian Lancaster
Tera Sage

‎10-08-2018 12:21 PM

Sounds like there is a configuration problem with SSO.  I would confirm with your provider to verify everything you have set is correct.  I know even thought I have imported the providers metadata there is always one some thing I have to change.