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Change management migration to OOB from customisation

Hi Community,We are planing to migrate our change management to out of the box from our legacy customisation.do we have any plugin or procedure to follow for this, like we have for Problem Management migration utility plugin?

Mithilesh K by Tera Contributor
  • 332 Views
  • 1 replies
  • 1 helpfuls

UI Action to trigger assessment on Release

Hi All, Created Assessment type and need to trigger it using UI action on Release form. I tried but it not working at all. Please if anyone can help me with this. RegardsNisha

Stage field is showing backed value instead of Label

Hello Folks     I'm currently using a Flow and Subflow for a catalog item. While I'm setting the RITM's stage as 'Fulfilled' in Subflow after the approval. It is showing 'fulfilled' which 'fufilled' is not on the dictionary. I'm selecting stage label...

Avee90 by Tera Contributor
  • 628 Views
  • 3 replies
  • 0 helpfuls

Resolved! Is change request close automatically like incident

Hello, I just wanted to know if is there any OOB functionality exists as an incident for a Change request closes automatically after some days or we need to write the custom script for that Thanks,Atik Bagwan

Atik by Tera Contributor
  • 1601 Views
  • 3 replies
  • 2 helpfuls

create database view that combines combines two table

Hi All,we have one requirement, We need a table view created that combines playbook_checklist_task and the work_request  tables (outer join on the First Reported By field) so that we can see work requests created from tasks in a list of tasks. It wil...

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Sonu Parab by Mega Sage
  • 182 Views
  • 1 replies
  • 0 helpfuls

URGENT: Query Script

Hi Community, I am landed in a situation where I am unable to correct my script to allow access to users for particular RITMS. Scenario:There are few items under Category "Restriction" and when any of these items are requested then the RITMs should o...

LakshmiK by Tera Contributor
  • 212 Views
  • 1 replies
  • 0 helpfuls

Resolved! HI All

HI All , I Have one question Related to catalog Form I Have Two Fields 1.DATE Field2. Due date For Example :Whenever user select Future Date then auto fill Due Date Difference   Thanks 

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basha shaik by Tera Contributor
  • 46 Views
  • 2 replies
  • 0 helpfuls

Resolved! Need Helps With Scripts Compiler Error

Please I need help identifying and correcting possible errors in the following scripts because it's not getting saved: level1 = current.variables.add_guest_details.getLevel('1');if! level1.place_of_birth.nil() {var level1name = level1.avi_last_name +...

ID NOBLE by Tera Expert
  • 370 Views
  • 1 replies
  • 1 helpfuls

Resolved! comma seperated email in servicenow script

Hello experts, consider  variable 'a' storing the valuesa=39b052153737560039ad04e954990e47,d10f98a41bc00c90326698271d4bcbf8a stores the sysid of users. It can store 1,2 , n number of sysids; I need to create variable which will store the email ids of...

deepika46 by Tera Contributor
  • 342 Views
  • 1 replies
  • 0 helpfuls