I need to hide no longer required records in approvers in change request, I have set a default filter for that, But if I manually remove the default filter criteria for No Longer Required from the list this looks to apply permanently and the filter n...
i have orchestrion workflow - it will add one user into one SSO AD group. now the requirement is add single user into multiple SSO groups. Please advise which is the best way and recommended way to do this
Hi, Created a knowledge article from an incident is resolved. (without plugin)https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/incident-management/task/create-knowledge-incident.html But we also want to copy attachme...
Hi,In ATF once After completing test if i check the Screenshots i can see the black screen. I am using the Vancouver version. Thanks
Hi AllOnce the user is submitted the catalog form the approvals history is appearing in servicenow portal Lets say for example i have 3 approvals ,out of 3 first approver is showing in approval history and next two approvers are not showing the appro...
Hello,I need some help with this weird interaction.Basically when i create a request on the incident form via "Create Request" button, it shows on the incident related list but it doesn't show on the Request related list. I think the configurations ...
Hi,in ATF while i am creating ATF in the Set Variable values (SP) i can't see the solution type, where as i can see it in the manually. Please find the below ATF test.Please help me out with the reason. Thanks
Hello, We are looking to send a survey for new employees but we are having problems on setting up the trigger condition. Our challenge is the only details for the new employees that we have is their first name and last name which is in a Variables p...
Hi,In Servicenow ATF whenever i run the ATF by default i want to set the date as today's date.In the above screenshot if i run i am putting the date but if i run the same ATF after 10 days it will get error because whenever i run the ATF i want to pu...
I have tried to add component after the existing component but it will add to below How to add after existng
I'm trying to create a breakdown source based on Close Code in Change Table table. I'm unable to find Close code field in the list in both change_request and change_task tables. Thanks in advance!
Hi Folks,I have one Requirement like, When I attached one attachment data sheet to one of my table then that attachment data to be set to another table of my field. (Field is String field on another table). Example- If I add one attachment to incide...
Hi All, If impact and priority is changed on incident form and form saved and if we change CI then saved Impact and urgency is changing can we stop that?In CI form impact is 'none'.Could any one suggest on this? Thanks in Advance.
From the below script i am trying to get the overlap dates of a scheduleIt is providing me the display values of the schedule date fields, Display value not getting adjusted according to user timezone. var ss = new GlideRecord('cmn_schedule_span'); s...
Hi, We're looking to utilise the Standard Ticket Actions widget on our custom application to replicate the ability in OOTB Incident Management to re-open cases. I've cloned the widget and amended references to tables etc to the custom application...
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