Unable to parse inbound SOAP message using scripted SOAP webservice

[Vigneshwaran3]

We have built a scripted SOAP webservice to consume inbound SOAP calls from various vendors and create incidents in our instance. Each vendor have a different tool/application to connect our instance. We designed our webservice to consume a common payload with identifiers. The payload will contain name value pairs to receive the inbound values from vendor.

we are using the OOB script include - XMLHelper and toObject method to parse the payload. This method needs the exact value of tag to fetch the object.

Current payload:
<soap:Body>
<urn:Tag1>
<urn:request>

............................

</urn:request>
</urn:Tag2>
</soap:Body>

Parsing script:
var helper = new XMLHelper(xmlString);
var obj = helper.toObject();
var obj1 = obj['soap:Body']['urn:Tag1'];


Is there any way we can parse using just ":Body>" instead of "<Soap:Body>" and ":Tag1>" instead of "<urn:Tag1>" (as a few examples), to eliminate the dependency on the namespaces? or even just "Body>" and "Tag1>", so if they use a default namespace, the colon (:) isn't even required...?

[Ankur Bawiskar]

Hi,

you will have to know the text to be used while parsing.

why not convert that XML to JSON and then use JSON parser

Something like this

var xmlStr = '<soap:Body><urn:Tag1><urn:request>Hello</urn:request></urn:Tag1></soap:Body>';

var jsonObj = gs.xmlToJSON(xmlStr);

gs.info(JSON.stringify(jsonObj));

var request = jsonObj['soap:Body']['urn:Tag1']['urn:request'];

gs.info(request);

Output:

Regards
Ankur

[Vigneshwaran3]

Hi Ankur

thanks for your response.

For both cases - parsing as XML or Json , we would need to provide the exact tag name with the namespace  [urn:Tag1] . Our ask is probably to remove the namespace and parse using the tag name alone [Tag].

do we have any option for this requirement. The reason is , different vendors are using different namespaces and we are unable to have a common parsing script for all payloads with different namespaces.

[Ankur Bawiskar]

Hi,

I am not sure if namespace can be removed

still check this

https://community.servicenow.com/community?id=community_question&sys_id=7e61d13bdb3ab41039445ac2ca96...

Regards
Ankur

[Vinoth Murugan]

Hi @Vigneshwaran3 ,

Did you got solution for your issue, I am working on similar requirement to parse without name spaces