Unable to populate assigned to field of all the records imported through intune integration.

GudiyaYadav
Tera Contributor

Hello Community,

I  am importing  records in cmdb_ci_computer through intune integration. In Robust transform, i am using u_userdisplayname, u_userprincipalname (data is coming into this fields from intune) fields present on staging table to populate assigned to field on cmdb_ci_computer. But, assigned to field for few of the records are not populating. I do not have much idea on robust tramsform map and intune integration. 

Could someone please clarify what I should verify in this case?

Thank you in advance!!!

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@GudiyaYadav 

you must have field map configured for that source field

Did you check that?

Since you said it's not populating for few records then it means it's configured correctly but some issue with data

The users which are not populated are present in sys_user?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

palanikumar
Mega Sage

Hello, 

 

For those record where the assigned to is missing, validate whether the source is having valid information.

 

Thank you,

Palani

Thank you,
Palani