Unable to populate assigned to field of all the records imported through intune integration.
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ā05-19-2025 05:33 AM
Hello Community,
I am importing records in cmdb_ci_computer through intune integration. In Robust transform, i am using u_userdisplayname, u_userprincipalname (data is coming into this fields from intune) fields present on staging table to populate assigned to field on cmdb_ci_computer. But, assigned to field for few of the records are not populating. I do not have much idea on robust tramsform map and intune integration.
Could someone please clarify what I should verify in this case?
Thank you in advance!!!
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ā05-19-2025 05:37 AM
you must have field map configured for that source field
Did you check that?
Since you said it's not populating for few records then it means it's configured correctly but some issue with data
The users which are not populated are present in sys_user?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader

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ā05-19-2025 05:37 AM
Hello,
For those record where the assigned to is missing, validate whether the source is having valid information.
Thank you,
Palani
Palani