Unable to see toggle template on change form.

Akhil kumar Avu
Tera Contributor

When we open incident form and click on more options there is an options called "toggle template" to access templates. But the same option is not showing on change form. Please help on how to resolve the issue?

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Akhil kumar Avu 

 

Have you recently upgraded to release , please check the conflicts. 

 

Follow this post

 

https://www.servicenow.com/community/cmdb-forum/unable-to-see-toggle-template-option-on-change-form/...

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