Unable to see Translate related link for some of the knowledge article in Servicenow

Black Coder
Tera Guru

We are facing an issue on some of the knowledge articles that we are unable to see the the Translate related link for the translation.

Normally we would have the related link for the translation. What might be the possible restriction for not able to see the that "translate" related link

 

 example of article which shows Translate related link 

1.PNG

 

 

 example of article which doesnt  shows Translate related link 

2.PNG

 

1 ACCEPTED SOLUTION

Black Coder
Tera Guru

FOund the rootcause for this. If want to tranlate a knowledge article it should be parent article otherwise we will not able to see the tranalate related link

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1 REPLY 1

Black Coder
Tera Guru

FOund the rootcause for this. If want to tranlate a knowledge article it should be parent article otherwise we will not able to see the tranalate related link