Update Source authentication error

[Lindsey6]

Hi, 

Does anyone know if there are repercussions with deleting and update source and creating a new one? We had a vendor that created one in our TEST environment and that vendor is no longer with us (so his account is deactivated, which I'm assuming is why we are receiving the authentication failed message). We tried changing the credentials and saving this update source but we are still getting the error. I am using the Jakarta version. 

Thanks in advance. 

Lindsey

[nayanawadhiya1]

Have you tried with other User and Credentials which having admin privileges? 

[Jim Coyne · Accepted solution]

Are you using the proper credential for the source instance?  It's trying to connect to the source instance with those credentials. 

You might want to take a look at this post to resolve the issue going forward - Service Account for Retrieving Update Sets

[Jim Coyne]

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