Hi Community, I need help in setting field values from an array containing strings. I have a requirement to set incident fields short description, on behalf of and state from an array containing string values.For example, I am passing an array to Scr...
Hi All! I have a Business Rule which copies attachments from tasks to email attachments when conditions are met.Currently it checks if short description is 'Design solution' then it copies attchments.I need to check also if tasks are assigned to the ...
Hello Experts, How to change font size from Normal to BOLD, for reference I have attached a screenshot. ThanksSrinu
Can we change the Created BY User field in reports. If we update the field will there any effects on anything. @Ankur Bawiskar @Jaspal Singh @Sandeep Rajput @jaheerhattiwale
Hi Team, I have configured a new Service Portal Agent Chat configuration for Proactive triggers to be enabled. On activating the agent chat, I'm able to see the chat icon on the portal page. I would like to increase the width of the chat window whi...
Hye, We are having issues with some of our SLA's. While reporting, we saw that a big number of sla's have a faulty business elapsed time. They do have a correct start and end time, but the elapsed time is not registered correctly.
In flow designer based on few options, short description should be updated .Ex: code field -single line textCatalog item name.Choice-4 options(1,2,3,4)Short description should be in this format-Codefeild value-catalog item name-choice(based on user s...
Hello AllI have approximately 100 Requested Items (RITMs), and I've made modifications to an existing Flow. Is there a way to retrigger the existing Flow for those 100 records? Any assistance in resolving the issue would be greatly appreciated. Thank...
Hi All,is ref_auto_completer=AJAXTableCompleter,ref_ac_columns=xxxxx;asset_tag,ref_ac_columns_search=true configuration will work for record producers?If so, will it work for fields of custom tables?Please suggest.
Hello All, I created a system property in that i copied the userid as a Value.and I used the system property in Business Rule and it is working fine.Will it cause any issue in future? please help me on this. @Ankur Bawiskar @SANDEEP28 Thanks,Abdul.
Hi everyone, I've an order guide which has 5 catalog items in it. On entering the details in first page while placing the order in service portal, the fields are cascading to the next page "choose options". Here I've to make the fields read only whic...
I want to display who is on-call for a current day for a team on their dashboard. I created a report on v_rotation table. The report doesn't populate the data without manually running the on-call rotation schedule report. Does anyone have a workaroun...
Dear Snow experts, Currently, there are two types of approval in the change request: one with e-signature and another without e-signature. All GxP change records are approved with e-signature. However, after approving the change record, is there a w...
How can I stop incident notifications from going out when the Incident is closed.
Hi all, my organization wants to hire a large number of people this year and is looking to ServiceNow automation to help lessen the manual load of the following pre-onboarding tasks. We recently acquired an IntegrationHub Enterprise license so we hav...
