Update work notes if variable changes

[Joe Weisiger]

Hello,

I have an order guide/catalog item that uses a variable set and the variables are cascaded.  If someone changes a variable on an associated task I want to capture the change in the activity stream work note.  How can I accomplish this?

Thanks,

Joe

[Pranav Bhagat]

Write a Business rule Which will check the values of variables

if(current.variables.variable1 != previous.variables.variable1){

current.work_notes ='field changed';

}

I haven't tested it but I think it will work

Regards

Pranav

[Joe Weisiger]

Thank you for the reply Pranav!  

I created a new Business Rule on the sc_task table and put this script in the advanced tab.  There is an error on the script single quotes before field changed.

[Ankur Bawiskar]

Hi,

Try this

Ensure this BR runs only for your catalog item so give your catalog item name here

BR: Before update on sc_task

Condition: current.variables.changes() && current.request_item.cat_item.name == 'Catalog Item Name here'

Script:

(function executeRule(current, previous /*null when async*/) {

    // Add your code here

current.work_notes = 'Variable Changed';

})(current, previous);

Regards
Ankur

[Ankur Bawiskar]

@Joe Weisiger 

Ensure you use valid business rule condition so that it works only for your catalog item.

Let me know if I have answered your question.

If so, please mark appropriate response as correct & helpful so that this thread can be closed and others can be benefited by this.

Regards
Ankur