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07-26-2023 09:56 PM
In incident form when I am updating incident from a third-party app it is displaying as a guest in the updated by field. I want the user name of the one who is updating from third-party app in updated by field
Solved! Go to Solution.
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07-26-2023 11:49 PM
strange
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-26-2023 11:14 PM
but consuming any API endpoint in ServiceNow requires credentials
So are you saying you are consuming ServiceNow endpoint without any credentials?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-26-2023 11:35 PM
No, I haven't added any credentials while doing inbound integration just added the webhook URL which I had gotten from scripted REST API.
I have used credentials for doing outbound integration for that I have added Client Id &Secret in Servicenow from third party app and added redirect URL from Servicenow to third party app
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07-26-2023 11:49 PM
strange
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-26-2023 10:05 PM
Are you updating via API or through inbound action?
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07-26-2023 10:54 PM
I am using scripted rest API and I have added a webhook URL in my third-party app. I want the logged user of third-party app to be displayed on ServiceNow updated by field