Updated by field in incident form is showing as guest when I am passing data from third party

[sahil toraskar]

 In incident form when I am updating incident from a third-party app it is displaying as a guest in the updated by field. I want the user name of the one who is updating from third-party app in updated by field

[Ankur Bawiskar]

@sahil toraskar 

which user details have you shared with 3rd party for the API endpoint?

It should be showing that API user and not guest.

[sahil toraskar]

I am using scripted rest API and I have added a webhook URL in my third-party app. I want the logged user of third-party app to be displayed on ServiceNow updated by field

[Ankur Bawiskar]

@sahil toraskar 

So have you not shared the username and password to 3rd party app?

Without any user the API cannot work.

[sahil toraskar]

As such there is no option in third party app to add authentication credentials to that app. It only has a webhook listener from which we can send our data. I am able to send all fields except updated by