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Updated by field in incident form is showing as guest when I am passing data from third party

sahil toraskar
Tera Contributor

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 In incident form when I am updating incident from a third-party app it is displaying as a guest in the updated by field. I want the user name of the one who is updating from third-party app in updated by field

1 ACCEPTED SOLUTION

@sahil toraskar 

strange

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

10 REPLIES 10

Randheer Singh
ServiceNow Employee
ServiceNow Employee

Hi @sahil toraskar ,

Is your scripted API public?

Have you checked the Require Authentication field for your scripted REST API?
Are you adding the authentication logic as part of your script?

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Thanks,

Randheer