Use Ansible to set multiple affected or impacted configuration items on a change_request

mjbear
Tera Contributor

I've been using Ansible with a PDI to test creation and manipulation of change_requests. I'm using the servicenow.itsm Ansible collection. https://github.com/ansible-collections/servicenow.itsm

 

While I can set a primary cmdb configuration item (cmdb_ci), I have not yet figured out how to add additional configuration items can be added in the ServiceNow webui within "Affected CIs" (and also "Impacted Services/CIs") section(s).

 

Guidance is appreciated.

Thoughts?

 

Note: I also have a discussion thread on github that has received no responses in two weeks now. Once I have a solution, I plan to post details on both places. https://github.com/ansible-collections/servicenow.itsm/discussions/246

 

Thank you

-M

1 REPLY 1

mjbear
Tera Contributor

Update:

 

I received guidance from a helpful member of the ServiceNow community over on github. In order to add affected and impacted CIs it necessary to have a separate Ansible task that utilizes servicenow.itsm.api

 

Best,

-M