User authentication 59

Ashok  kumar
Tera Contributor

What are the valid servicenow user authentication methods ?

3 REPLIES 3

Community Alums
Not applicable

Hi @Ashok Kumar ,

Please refer to the doc :Identity and Authentication 

Nayan  Dhamane
Kilo Sage
Kilo Sage

Hello @Ashok Kumar ,

There are 3 method for authentication which are :

1. Local Database

2. LDAP

3. SSO

If my answer solved your issue, please mark my answer as Correct & Helpful based on the Impact

Best Regards,
Nayan Dhamane
ServiceNow Community Rising Star 2023.

Amit Gujarathi
Giga Sage
Giga Sage

HI @Ashok Kumar ,
I trust you are doing fine.

ServiceNow supports various authentication methods for users, some of which are listed below:

  1. Local Authentication: This method validates user credentials against the local ServiceNow database. It is the default authentication method in ServiceNow.

  2. LDAP Authentication: ServiceNow can integrate with LDAP (Lightweight Directory Access Protocol) servers to authenticate users. LDAP is a protocol used to access and maintain distributed directory information services over an IP network.

  3. SAML Authentication: SAML (Security Assertion Markup Language) is an XML-based protocol that allows identity providers to pass authentication and authorization data to service providers. ServiceNow can be configured as a service provider to accept SAML assertions from identity providers.

  4. OAuth Authentication: OAuth (Open Authorization) is an open standard protocol for authorization that enables third-party applications to access user data without the user having to disclose their login credentials. ServiceNow supports OAuth 2.0 protocol for authentication.

  5. Multi-Factor Authentication (MFA): MFA adds an extra layer of security to user authentication by requiring users to provide additional verification in addition to their username and password. ServiceNow supports MFA using Google Authenticator, RSA SecurID, and other MFA providers.


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Regards,


Amit Gujrathi