User can't see work notes in activity log

[kenny_vl1]

I got note from an end-user who is unable to see the work notes in the activity log.

The date/time stamp is there, but the yellow box containing the work notes content is not showing.

This is a user-specific issue, since other users can see the work_notes.

The user has read/write access to the work_notes:

ACL - record/incident.work_notes/read true

ACL - record/incident.work_notes/write true

When inspecting element on the activity log, I am missing div name = "work_notes" <div name="work_no<div name="work_no<div name="work_no

<span name="activity_0_div" style="display: block" id="activity_b742e60b0fc3da00ae62748362050e02.0_div" class="activity_update_group"><div name="work_notes" style="display: block; background-color: lightgoldenrodyellow;" label="Work notes" class="activity_field"><script></script>
   teste
   </div></span>
<div name="work_notes" style="display: block; background-color: lightgoldenrodyellow;" label="Work notes" class="activity_field"><script></script>
   test
   </div>

Since the data is not written tio HTML when rendering the page, I assume this wll be a server-side problem.

Hopefully soneone can help me with this.

It's working for me, as admin.

Build name: Helsinki

Build date: 05-16-2016_1044

Build tag: glide-helsinki-03-16-2016__patch0-hotfix1-05-16-2016dd

[march]

Hi Nithin for the tab view, have you verified if the user as not simply disabled "tabbed form" in the settings:

Concerning the activity log, can you post a printscreen?

MArcus

[Nithin12]

Thanks marcus for responding on this, Actually it is enabled , later i went to user preferences and changed it to false and again made true everything seams to working fine.

[march]

perfect 🙂