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Service Portal widget

Hi All, I am new to Service Portal development. I have a below requirement to work onCreate a portal page with a single widget.widget should get the created record number from the url and the id for the catalog item submittedwidget needs to lookup th...

How to hide/show section in demand when UI action is clicked.

I have created a section called 'Cancel Information' on Demand table, and a UI action 'Cancel Demand'. Section 'Cancel information' need to be visible when clicked on cancel demand button, how can I achieve this? UI action code:    quick help would b...

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prash4 by Tera Expert
  • 228 Views
  • 1 replies
  • 0 helpfuls

Digging into Test Management 2.0

Hello Forum,I am evaluating the potential of Test Management 2.0 within Service Now and was wondering if the module is covering the following bullet points: Manual test steps: expected result, multi-line step descriptionsTest plans and test cases: ad...

YasnielE by Tera Contributor
  • 1075 Views
  • 2 replies
  • 2 helpfuls

Global business rule

Hello , I have a global business rule .What is the easiest way to find in which all table the functions of this global business rules are used . Thanks 

harry24 by Tera Contributor
  • 319 Views
  • 4 replies
  • 0 helpfuls

Issue while viewing the service portal

Hello,What are the ways to restrict the users from viewing the service portal.We are facing some issue for one group, the members of the group are not able to access the service portal.we have checked the script includes, user criteria ,ACLS,page and...

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Saptashri by Tera Contributor
  • 339 Views
  • 4 replies
  • 0 helpfuls