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User Criteria for admins

Poorva Bhawsar2
Tera Contributor

Hi Community,

 

I have two user criterias:

1. I want to show my catalog item to a specific group. (Its working fine) I have added this group in available for.

2. I want to hide my catalog item from admins. Its not working, i have added admins group in not available for. But its not hiding my catalog item from admins. I am aware about this System Property "glide.sc.entitlement.override" which allows Admins to see all the Catalog Items.

 

Is there any option for me, where i can hide my catalog item from the admins?

 

Thanks,

Poorva Bhawsar

5 REPLIES 5

Anurag Tripathi
Mega Patron
Mega Patron

You might need a script to check if the user has admin then don't allow them to see the catalog

Long back I wrote an onload client script to check this and not let the user use the catalog, they can still see it but not use it.

-Anurag

Ankur Bawiskar
Tera Patron
Tera Patron

@Poorva Bhawsar2 

Did you try to handle this using script in Not available for?

Try using gs.hasRole('admin') and use this in advanced script

answer = gs.hasRole('admin');

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Yes i already tried this, its also not working.

 

Is there any other solution for this?

@Poorva Bhawsar2 

can you share your script and what user criteria is added?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader