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User IDs changing to sys ID when users deleted in AD

robertpetrovics
Tera Contributor

‎07-17-2024 11:36 PM

Hi Guys! As the title says when users get deleted in AD the user ID in the sys_user table changes to a sys ID. I searched for this sysID but did not managed to find it in Service now and I don't have access to AD to check there. What I'm curious about is the behaviour of changing the User ID into a sysID, is this an OOB thing?

 

Many thanks!

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Not applicable

‎07-18-2024 04:12 AM

hi @robertpetrovics

Can you check the Field mapping.

Screenshot (508).pngIf  not resolved, can you share some more details

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