User IDs changing to sys ID when users deleted in AD

robertpetrovics
Tera Contributor

Hi Guys! As the title says when users get deleted in AD the user ID in the sys_user table changes to a sys ID. I searched for this sysID but did not managed to find it in Service now and I don't have access to AD to check there. What I'm curious about is the behaviour of changing the User ID into a sysID, is this an OOB thing?

 

Many thanks!

5 REPLIES 5

Community Alums
Not applicable

hi @robertpetrovics

Can you check the Field mapping.

Screenshot (508).pngIf  not resolved, can you share some more details