User preferences meaning

[RC12]

can anyone explain what is the use of user preferences under the user administration module

[Sourabh26]

Hi,

Individual users can configure many UI features, such as the number of rows per page in a list or whether the response time displays at the bottom of a v2 list or form.

These user customizations are stored as records in the User Preference [sys_user_preference] table, and are updated each time the user changes the setting.

The UI displays according to each user's preferences.

For example, by default the response time may appear at the bottom of v2 lists and forms. If a user hides the response time, a user preference record is created showing the response time indicator as hidden. During the user's future sessions, the response time indicator is hidden. If the same user later displays the response time, the user preference record is updated appropriately and future sessions open with the response time indicator visible.

Refer the below link

https://docs.servicenow.com/bundle/rome-platform-user-interface/page/administer/navigation-and-ui/concept/c_UserPreferences.html

Mark this as Helpful/Correct if Applicable. Thanks.

Regards,

Sourabh

[Sourabh26]

Hi,

Hope my answer solves your query.

If applicable, Mark this as Helpful/Correct. So that it helps other community members as well for the same.

Regards,

Sourabh

[Saurav11]

Hello,

User preferences primarily track the way individual users interact with various features so that new sessions activate the user's last settings. For example, user preferences track whether the user activates the tabbed or scrolling interface for multi-section forms. Other user preference records enable users with the admin role to adjust certain feature settings.

For more information please check the below article:-

https://docs.servicenow.com/bundle/rome-platform-user-interface/page/administer/navigation-and-ui/reference/r_UserPreferenceSettings.html

Please amrk answer correct/helpful based on Impact.