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12-18-2023 12:48 PM
We are converting from Lawson to Workday. Our users profile had changes in WD (company, dept. etc.) so for our cut over we needed to re-load 17800 users from Workday back to SN.
Note: these 17800 users already exist in SN.
The import would have updated the existing users company, dept. fields while coalescing on the email
We found after the re-load some users 'Last login time' go adjusted and some were empty.
The last login time was not part of the import/transform map.
Does anyone know why or how did the 'Last login time' field got updated?
See screen shot of before and after for one of the affected user.
Solved! Go to Solution.
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12-18-2023 06:57 PM
Hello @GChanner,
Please check with ServiceNow Hi Team they will help you.
Thanks & Regards,
Abbas Shaik
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12-18-2023 06:57 PM
Hello @GChanner,
Please check with ServiceNow Hi Team they will help you.
Thanks & Regards,
Abbas Shaik
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12-18-2023 08:04 PM
Hi @GChanner
Indeed, that's strange. Are you able to reprocess from the beginning and disable the checkbox "Run business rules" on the "Transform Map" record?
Maik