Using a UI Action to create a Change Request from Standard Change Templates

[KeithM2]

I have a standard change template specifically for adding/removing storage space on a server.  I want to create a UI action that would create a standard change using that specific template.  Right now, the way the UI action I have created is setup, it will take me to the interceptor page for the standard change templates and I have to drill down to get to that standard change template.  By the time the change is created, I've lost the reference to the incident it is created from.  Any thoughts/ideas on how to setup the UI action to create the standard change using that specific standard change template and still keep the reference to the originating incident?  Here's the script I've got for the UI action:

(function(current, previous, gs, action) {

var changeRequest = ChangeRequest.newStandard();

var url='com.glideapp.servicecatalog_category_view.do?v=1&sysparm_parent=b0fdfb01932002009ca87a75e57ffbe9';
action.setRedirectURL(url);

action.setReturnURL(current);


})(current, previous, gs, action);

I appreciate everyone's input!

[sachin_namjoshi]

YOu need to use scripted templates in your UI action code.

Please check below for all scripted templates examples

https://docs.servicenow.com/bundle/jakarta-platform-administration/page/administer/form-administration/reference/r_ScriptedTemplates.html

Regards,

Sachin

[SanjivMeher]

You can get the link address by copy link

Then edit that link and use it. 

Another option is do a GlideRecord and Create the Change Request using the UI action.

var chg = new GlideRecord('change_request');
chg.initialize();
chg.short_description = current.short_description;

chg.type='standard';

chg.std_change_producer_version = '<sysid of the template version>';

var chg_id = chg.insert();

action.setRedirectURL(chg);

current.change_request = chg_id;

current.update();

[KeithM2]

I appreciate the suggestions but I keep getting directed to the Standard Change Template Library

[Harsh Vardhan]

just want to add here , in standard change request it has multiple interceptor defined , make sure which one would like to open through the ui action. i tested with one of them and it worked

try now.

var url ="/change_request.do?sys_id=-1&sysparm_query=type%3dstandard^std_change_producer_version%3da08e02ec47410200e90d87e8dee4905a&sysparm_link_parent=abbcbbbf47700200e90d87e8dee49041&sysparm_catalog=e0d08b13c3330100c8b837659bba8fb4&sysparm_catalog_view=catalog_default";

url += current.sys_id;

action.setRedirectURL(url);