Value of Parameter getting changed to undefined
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-04-2016 06:29 AM
I have one select box variable. My requirement is if I select any value in that field I need to restrict the record in Reference field under that.
See the script below:
Client Script:
function onChange(control, oldValue, newValue, isLoading, isTemplate) {
if (isLoading || newValue == '') {
return;
}
var purpose_change = g_form.getValue('purpose_change');
var ga = new GlideAjax('CheckProcess ');
ga.addParam('sysparm_name','checkPurposeofChange');
ga.addParam('sysparm_purpose_change', purpose_change);
ga.getXML(handleMessage);
function handleMessage(response) {
var answer = response.responseXML.documentElement.getAttribute("answer");
var parentIncidents = answer.evalJSON();
g_form.clearMessages();
for (i=0;i< parentIncidents.length;i++){
g_form.addInfoMessage("Here is an active incident (major or parent): " + parentIncidents[i].number + " with short description: " + parentIncidents[i].short_description);
}
}
}
Script Include:
var CheckProcess = Class.create();
CheckProcess.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
checkPurposeofChange: function(checks){
var sysIDs = [];
var checks = this.getParameter('sysparm_purpose_change');
if(checks == "org_to_temp")
{
var gre = new GlideRecord('cmdb_ci_server');
gre.addEncodedQuery('u_server_sla_exemption=false');
gre.query();
while(gre.next()){
sysIDs.push(gre.sys_id + '');
}
return 'sys_idIN' + sysIDs;
}
else if(checks == "temp_to_org")
{
var grd = new GlideRecord('cmdb_ci_server');
grd.addEncodedQuery('u_server_sla_exemption=true');
grd.query();
while(grd.next()){
sysIDs.push(grd.sys_id + '');
}
return 'sys_idIN' + sysIDs;
}
},
type: 'CheckProcess'
});
Regards,
Shamma
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-04-2016 11:25 AM
The value of checks is showing as undefined in script include. However when I put alert in client script it is showing me the correct value. I put alert for the value of var purpose_change = g_form.getValue('purpose_change');.
Hope you got my point.
Regards,
Shamma

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-04-2016 11:32 AM
Hi Shamma,
Important note, script includes are run on the server side. g_form is a client script construct. That could be part of the issue. You might find episodes 4, 5 and 6 in the list below quite helpful.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-04-2016 11:35 AM
Hi chuck,
I am not using the g_form in the script include as I know they run on server side. I am using it in my client script.
Request you to please check the code which I mentioned in my first post.
Please suggest.
Regards,
Shamma

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-04-2016 11:33 AM
Are you using the same code that is mentioned in this post?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-04-2016 11:34 AM
yes The code I mentioned in the first post