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Filter Reference field based on related item
Hi Community,I need help filtering a reference field in a catalog item. 1. Scenario: • I have created a catalog variable called MID Server Cluster, which references the MID Server Cluster table (ecc_agent_cluster). • This table is related to the MID ...
Modify the tiles in the Change model Interceptor
How can we modify the tiles on the new Change Interceptor window (available with the Change Models). I need to remove the Success rate, highlighted in the attached screenshot. Tried looking through the community, didn't found much except KB0998658 wh...
Auto add filter when query by business rule
I have a problem, I have a "u_demo_data" table and it has "u_import" column. I tried to use the business rule that auto-add condition "u_import=false" when the url has "sysparm_ignore_import=false". I tried the coding below in the business rule:var i...
Activity Formatter placement
The Activity Formatter should not be part of the title sectionand instead be moved to a dedicated section. This will provide a consistent user experience and prevent forms from becoming overly long.can anyone suggest what should be the correct placem...
order guide - identify attachments upload on order guide from the sys_attachment table
Hi I have a requirement to identify attachments uploaded on an order guide from the sys_attachment table. OOB, there is no available field to identify that this attachment belongs to an order guide.
Resolved! Create a button for Creating Incident article from INCIDENT form
Hello, We have a new template named "Incident article" that needs to be used when creating a knowledge article directly from an incident via button. Same as with a problem when creating a know error from problem formHow to achieve this using UI Actio...
Resolved! Checkboxes mandatory
Hi, I have a requirement where there are 4 checkboxes and the user wants all of them to be mandatory. If any one of them is not mandatory the form should not be submitted and also there should be a message below all the checkboxes that the selection ...
Resolved! How to export Incident.duration to excel with format in Days, hours and minutes?
Hi I'm exporting a list of incidents including the "Duration" column. I was expecting to get the value in days, hours, minutes format but I got it in seconds format How to change the format to Duration column? Thanks in advance
Resolved! unable to see dot walking fields in list view
Hi All,Please help me solve thisi was created custom table Table A extended Task table. I was added Assignment group and Business service fields in Table A list view from Task table by using configure list layout dot walking. For admins can able to s...
List collector not filtering based on selection in different select box variable
Hello I have two variables in the same variable set on a catalog item. The first is a select box of divisions. The second is a list collector of phone queues for all divisions. I want to filter the list collector variable depending on what division i...
Resolved! flow action is not capturing in update set
Hey guys Custom flow action is not capturing in update set.what could be the reason ?
Group By string value in report on Metric Result Table
Hello, I want to create a bar type report on Metric Result Table (asmt_metirc_result) and need to Group the data by String Value. However, I cannot find 'String Value' field in 'Group by' field on the report. Please refer below snapshot for reference...
Resolved! Flow Designer Issue- Xanadu Release
in XANADU-One of the main issues is the introduction of new Flow Designer tables, which is preventing update sets touching these new tables from being promoted to the current QA and UAT instances. Though my DEV instance is in Xanadu, and knowing it h...
Return value from a call back function
Hi All,I have a client script that use GlideAjax.I want to return a value from the call back function, does anyone know how to implement this? my script:function funcationName (number) {var ga = new glideAjax('ScriptName');ga.addParam('sysparm_name',...
