Values of a reference field is missing for Non-Itil Users

[Irene M]

hi everyone,

We have this catalog form where one of the field is reference to Printer [cmdb_ci_printer]. However, only users with ITIL role can see values of this field.

For NON-ITIL users, it says "No matches found"

What's causing this issue and how to fix this?

[Ankur Bawiskar]

@Irene M 

yes correct

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