View all Request under "My Requests" In Service Portal Showing all other users requestes also, it should show only that user requests

Rajasekar4
Tera Expert

View all report under "My Requests" In Service now user portal is showing all users request, but one users should not see others request.

I have tried to make a changes in My Request Widget but no luck can any one help me on this

1 ACCEPTED SOLUTION

Rajasekar4
Tera Expert

It is a Simple List In Widget Instance from there we can add the filter requested by me is(dynamic)

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2 REPLIES 2

Inactive_Us1180
Kilo Guru

If you open the widget on the server script around line 11 you will see something like this... 

gr.addEncodedQuery('requested_for=javascript:gs.getUserID()');

 

You can then modify that query to whatever you want. I would recommend cloning the widget and making changes to the cloned record. 

Let me know if you need some more help. 🙂 

Rajasekar4
Tera Expert

It is a Simple List In Widget Instance from there we can add the filter requested by me is(dynamic)