Incident management
Hi teamHow find minor incident in service nowThank and regards
Forum Posts
Retry and Error Mechanism for Rest outbound integration
Hi Folks,I am currently implementing a REST Outbound integrations to send the CI information to Workspace Third party tool.It is a uni-directional integration and no other major stuff.FYI: using schedule job and script include so no flows involved he...
Resolved! Find users having role snc-internal or no role in Business rule
Hello Everyone,I have an interesting requirement where end users are not allowed to rename/delete attachment in portal. End user having both scenario which they have snc_internal or no role to user. And for user who don't have any role have solution...
Resolved! Increasing form dropdown field length
Dear all, I am trying to increase a from dropdown field length.Can you please share how can it be achieved? The dropdown selection value is longer than the dropdown length. Thanks in Advance.
Create a report to list services that depend on service offerings
I am trying to generate a report or API GET string that will list out all services that depend on a service offering. Basically, I just a list of mappings between Services and their dependent service offerings. I am adding service offerings to servic...
Resolved! Give some text in one field then it should be populate automatically in another table field
whenever I post any text from the "additional comments" field of the sc_task table, then it should be reflected (will be posted automatically) in another table field which is "additional comments" of the sc_req_item table.and the same thing will occu...
Change request approval stop
Hi all, I have a requirement in change request form, change is related to Request, once the request is approved and task will closed completed then only change approver groups can approve the change how to achieve this request is completed then only...
Resolved! OnSubmit Attachments Validation on a Catalog item
Hi, I need to make the attachment mandatory through on submit client script, we have written script to make attachments in a specific formats like .jpg, doc, docx and so on, I have written below script but it is not working, Could you please me here ...
Access profile and Access Needed
Hello, Two questions: 1. I am trying to complete an order guide, On the request on the SP, under "Access Profile" I select "SMSYardBoss", under "Access Needed" I should see "Aldata Suite-SMSYardBoss", but I see "No information found" On the Order Gui...
Resolved! I want to remove those items from my new SP portal
Hi, I have created a New Service portal in ServiceNow. in to that i want to remove some of the catalog items but it should not going to affect remaining OOB portals which are already available in the system.Please help me out how can we do the same. ...
Resolved! I want to configure update set and application view in in the banner image shown in the below
Hi,I want to configure update set and application view in in the banner image shown in the below... Please help me out the steps to configure as above. Thanks,
Resolved! Change Assigned to mandatory
Hello All, I have requirement on the change task when we open the change task assigned to mandatory and needs to populate that info that assigned to is mandatory to close the ctask can any one help on this
Resolved! Change approval
When a change goes to 'assess' state, approval of the change should go to the selected CI's approval group.Need help on this use case .
Create a tabbed variables on the Native or ITIL view
Hello Everyone,Good day. I have a requirement to create a tabbed forms on the catalog item and for that i have already created the new widget for that and that is working as expected on the service portal.After submitting the request, on the RITM for...
OKTA Spoke - OKTA Group table data issues
Seeing some interesting behaviour on what I presume is a remote table via the OKTA Spoke, some records are returning no Group ID (is empty) if you filter the table for the group name, however if you filter for the actual group ID the correct record i...
