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Reporting on Catolog tasks for an individual user

This question has 2 parts. 1. I have built a report of catlog tasks (REQ's/RITM's)  where the only filter I want is to see all the RITM's for the user in the Requested For is equal to "Users Name"This is important for tracking because in the Service ...

KASDIT by Tera Contributor
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  • 1 replies
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Resolved! when Incident Priority is changing to 1 - Critical then show a confirm popup message to confirm priority change. "Priority will be changed to P1. Are you sure to proceed with this action?

"when Incident Priority is changing from 3 - Low  or 2 - Medium to 1 - Critical then show a confirm popup message to confirm priority change with OK or Cancel buttons. "Priority will be changed to P1. Are you sure to proceed with this action?"  If us...

Spreadsheet data

Hi, I have this requirement where the user has a data in table row having upto 100 rows. The  user needs to validate the data like every 3 months. If any addition of row or deletion is required or just a review of the existing data and it has to go f...

Report module > report against a Approvers on Change Requests

There used to be a "location" for questions on Reporting, but can't find it anymore.  I'm trying to build a report that would list all change requests assigned to a specific team, and then list out the full list of approvers tied to that change (appr...

RC2 by Tera Contributor
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  • 3 replies
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View Responses in Rows [Surveys]

Hi guys, I have created a survey for our organization, now I am viewing the participants' responses, however, I don't have a related link View Responses in Rows as I have seen from our previous surveys. Can you guys please assist, I need that link?

Kamva by Giga Guru
  • 843 Views
  • 1 replies
  • 0 helpfuls

How to create a report on the Number of escalated cases (and to which case officer) and another displaying the number of cases handled and closed in 2nd-line?

How can I create a report to show the number of escalated cases (and to which case officer)? as well as another report that displays the number of cases handled and closed in 2nd-line?  and the best type of reports for these. Thanks in advance!  

Daniel R2 by Kilo Sage
  • 1394 Views
  • 3 replies
  • 3 helpfuls