I am working to setup the Asset Management module and came across an issue. I created a report showing the depreciation details for our assets, however, I the report does not force the depreciated amounts to update depending on the date the report w...
Hi All, There is a field called Requested for which references to sys_user table. This field should only show the users who are part of the Admin, Software and Hardware assignment groups. Can anyone guide me on this. Thanks in Advance.
Hello, I built a form with checkbox options. If any of the Checkbox is Yes/Ticked, a Flow generated email is sent to specified email address. What I can't seem to figure out is, HOW can I get the attachment that is submitted with the REQ/RITM to be i...
Hi Team, My Requirement is I want Business elapsed time in Hours : Minutes : Seconds from the Problem Table. Thanks in advance.
Hi There,I'm creating a custom notification and want to add email id of DL as a recipient of the email. I think to add an email id we need to call event parameters from business rule using gs.eventQueue() method. I'm using "approval.inserted" event a...
Hi Team,I am getting one issue after cloning out of the box sp-variable editor widget I have configured one Tab in Standard ticket Configuration under this i have created one tab variable Modifications which will be shown in some condition if i am ...
Hi Team, I am having some below Questions please help to answers, Thanks in advance 1) Where the ServiceNow instances are located2) which DBMS ServiceNow uses (like MYsql or Sql server like this)3) which cloud service ServiceNow uses like AWS, Azu...
adding bulk of TAGS in incident form at a time instead of adding one by one is there any short ..
Hi We want to show the "ownership group" name of kb article instead of author when an user open an kb article on the portal. see image below currently it is showing revised by "kb author" by we want to show the "ownership group" name.Which part of th...
Which certificate-based authentication methods can be enabled so that users can log into the Service Portal
Hello Community,I am curious about the Date() function and how it happened. When I tried this script in the background script it returned: 4 Jun var today_date = new Date(); gs.info(today_date); Result :Tue Jun 04 2024 22:27:07 GMT-0700 (PDT) When ...
Hello Team, I am trying to configure the knowledge article UI same as below on the workspace. but when I click on the list record its showing me like below (same as normal record)
Hi,We have a requirement where we need to close the task from workflow in servicenow. I have tried using below script but its not working. var sysID = current.sys_id;var ctask = new GlideRecord('sc_task'); ctask.addQuery('number',sysID); ctask....
when I am trying to autofill the variables the array object fields are not visible can anyone please help in it why it is not showing.Thanks
Hello,Do you confirm that once a user is assigned one of the roles below, they are licensed by Fulfiller? 1- change_manager ?2- sn_change_cab.cab_manager3- sn_chg_soc.change_soc_admin4- itil5- itil_admin6- admin7- knowledge8- knowledge_admin9- securi...