View Rule Not Applied To New Records

[Vasil Vasilev]

Hello, 

I have issues with custom View Rules. What I want to achieve is to apply a custom view for Emergency Changes - both existing records and when creating new records. 

First, I tried with one view rule (see the screenshot), but no luck - the rules was applied either always (when Match conditions = Any) or never (when Match conditions = All).

I also tried to create two separate view rules: 

-> One with condition: Model is Emergency 

-> Second one with condition : Model is Emergency  & Created is Empty.

The result is: works for existing records, does NOT work for new records.

Any help is appreciated.

Thanks

[Ankur Bawiskar]

@Vasil Vasilev 

what happens you keep only this in condition? Does it work for Both New + Existing?

Match Conditions - None

Model is Emergency 

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[Ankur Bawiskar]

@Vasil Vasilev 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Vasil Vasilev]

@Ankur Bawiskar No, that doesn't help. This works only for existing records.

[Ankur Bawiskar]

@Vasil Vasilev 

the condition should satisfy for new records as well

[Vasil Vasilev]

Well, it doesn't... 🙂 It works only for existing ones, the new records load in the default view.