View tasks were SLA's were not attached

[Gerald13]

Is it possible to view tasks (incident, ritm etc) where SLA's were not attached?

[-O-]

You could create a simple report of type list with a No related list condition:

Here I have created one that lists all Incidents with no SLAs attached. You can - of course - e.g. select an SLA defintion condition in the Related List Conditions so that you only check for certain SLAs. And you can report on Task directly and limit the records to include by Task type (Incident, Requested Item, etc).

[Mark Nguyen]

I found this helpful thank you for answering this question @-O- 

[-O-]

You're welcome! 🙂

[Community Alums]

Hi @Gerald ,

You create a database view between sc_req_item and task_sla. It needs to have a left join of the sc_req_item table - this will make the view display all items, mo matter if they have a sla or not.

Then you can simply search in the view for all the ritm which have no sla definition

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep