Visible Task category field based on Assignment group type

[Manohararuna]

Hi Everyone,

I have one requirement on Catalog task Form.

Assignment group is there and it is reference type and having the groups are Workforce Management-APAC, Workforce Management-US, Workforce Management-EU and there is another field is Task Category filed and type is String and having the option Configuration, login, NSO,Query.If i select any one assignment group in Workforce Management-APAC/EU/US Then only these 4 option visible in Task Category field in Catalog task form .provide solution to this one

[Nawal Singh]

Hi @Manohararuna ,

You need to write the Client script -

Table: sc_task (Catalog Task)
Type: onChange
Field Name: assignment_group
UI Type: Desktop
When to run: onChange

Code: -

    var groupName = g_form.getDisplayValue('assignment_group');

    // Always clear old options
    g_form.clearOptions('u_task_category');

    // Add a default 'None' option
    g_form.addOption('u_task_category', '', '-- None --');

    // Apply conditional logic
    if (groupName === 'Workforce Management - APAC') {
        g_form.addOption('u_task_category', 'Configuration', 'Configuration');
        g_form.addOption('u_task_category', 'Login', 'Login');

    } else if (groupName === 'Workforce Management - EU') {
        g_form.addOption('u_task_category', 'NSO', 'NSO');
        g_form.addOption('u_task_category', 'Query', 'Query');

    } else if (groupName === 'Workforce Management - US') {
        g_form.addOption('u_task_category', 'Login', 'Login');
        g_form.addOption('u_task_category', 'Query', 'Query');
        g_form.addOption('u_task_category', 'Configuration', 'Configuration');

    } else {
        // For all other groups, hide the field and exit
        g_form.setDisplay('u_task_category', false);
 
    }

    // Show the field if a valid group is selected
    g_form.setDisplay('u_task_category', true);

If you found my response helpful, please mark it as helpful and accept it as the solution.

Thank you
Nawal Singh

[Manohararuna]

Hello Naval Singh,

need small correction on your script. Because i have few more option also there in Task category field . But only above mentioned options only visible when i could select the particular assignment group.

like if i select assignment group as Workforce Management - APAC then after in Task Category field visible only Configuration

                       Login

                       Query

                       NSO 

[Nawal Singh]

Hi @Manohararuna ,

The above shared client script is just for your understanding, you can change it as per your requirement. if you want me to correct it, please share all details.

I will be happy to answer that one!!

If you found my response helpful, please mark it as helpful and accept it as the solution.

Thank you
Nawal Singh

[Ankur Bawiskar]

@Manohararuna 

it's an easy requirement using onChange client script on Assignment Group field.

you can use addOption() and removeOption()

what did you start with and where are you stuck?

💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏