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Visual task board showing incidents and ritms.

forcegc
Kilo Contributor

I am trying to create a visual task board to show Ritm tickets and incidents in one board. Is this even possible? I tried using swimboard but it would only show the numbers of the request and not visual tickets that are assignable. 

find_real_file.png

Tried playing with changing tables to request and vice versa. Im trying to create a board thats used for dispatch techs for the organization. 

10 REPLIES 10

brianraykelly
Giga Contributor

Can I populate the VTB Cards with information from the associated RITM?