Walk up experience in ITSM module : where these fields are coming

chandanpatra
Tera Contributor

Hi All ,

 

Can anyone tell me where these fields are coming from the walkup experience module because i need to some customize based on the button visible indicate required ,enter your name or email,select reason of visit , check in and cannot find your email or name ? in the widget :walkup_check_in

chandanpatr_0-1727262336338.png

 

Can anyone help me 

Thanks ,

Chandan

1 ACCEPTED SOLUTION

For Portal it will be in walkup-checkin widget it will be under employee form  Please check in HTML of the respective page 

sp_widget - walkup-checkin 

<form name="employeeForm" class="form-horizontal" novalidate>
<div class="form-field-wrapper">
<span class="fa fa-asterisk mandatory" title="${asterisk}">
<span class="sr-only">${asterisk}</span>
</span>
<span>${Indicates required}</span>
</div>
<div class="form-field-wrapper">
<div class="tablet-field">
<span class="fa fa-asterisk mandatory" ng-class="{'mandatory-filled': c.data.empName.value}" aria-label="Required" role="img" aria-hidden="false"/>
<label class="show-label no-padding" for="name-dropdown">{{data.msgs.empNameMsg}}</label>
<div class="input-icon-wrapper">
<walkup-Custom-Picker
class="form-field"
name="name-dropdown"
id="name-dropdown"
field="c.data.empName"
table="'sys_user'"
display-field="c.data.primaryDisplay"
placeholder="{{data.msgs.selectMsg}}"
value-field="'sys_id'"
search-fields="'name'"
display-fields="c.data.secondaryDisplay"
page-size="100"
default-query="'active=true'"
minimum-input-length="5">

View solution in original post

3 REPLIES 3

anvesh_v
Giga Guru

the fields are coming from the record producer 

Please navigate to Appointment Booking Service Configuration(sn_apptmnt_booking_service_config)  related to respective walkup locations 

 

The OOB variable sets are sn_walkup_variable_set 

You can add custom variable set as per your customizations 
Please let me know if the solution is working  

chandanpatr_0-1727266110804.png

 

 

portal variables is not there , Can you guide me how to get enter your name or email,select reason of visit , check in and cannot find your email or name ?

 

Thanks ,

Chandan

 

 

For Portal it will be in walkup-checkin widget it will be under employee form  Please check in HTML of the respective page 

sp_widget - walkup-checkin 

<form name="employeeForm" class="form-horizontal" novalidate>
<div class="form-field-wrapper">
<span class="fa fa-asterisk mandatory" title="${asterisk}">
<span class="sr-only">${asterisk}</span>
</span>
<span>${Indicates required}</span>
</div>
<div class="form-field-wrapper">
<div class="tablet-field">
<span class="fa fa-asterisk mandatory" ng-class="{'mandatory-filled': c.data.empName.value}" aria-label="Required" role="img" aria-hidden="false"/>
<label class="show-label no-padding" for="name-dropdown">{{data.msgs.empNameMsg}}</label>
<div class="input-icon-wrapper">
<walkup-Custom-Picker
class="form-field"
name="name-dropdown"
id="name-dropdown"
field="c.data.empName"
table="'sys_user'"
display-field="c.data.primaryDisplay"
placeholder="{{data.msgs.selectMsg}}"
value-field="'sys_id'"
search-fields="'name'"
display-fields="c.data.secondaryDisplay"
page-size="100"
default-query="'active=true'"
minimum-input-length="5">