Walk Up Experience Scheduling Appointment Error
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01-10-2024 04:45 AM - edited 01-10-2024 05:27 AM
Hello ServiceNow community,
I am encountering an issue with the Walk-Up Experience on my Personal Developer Instance (PDI). My normal users are unable to schedule appointments, and an error message appears (error details attached). Do I need to assign a specific role to each user? I attempted to grant them some admin roles, but that did not resolve the issue. Is there a setting that would enable all internal existing users to schedule appointments? Admin is able to schedule appointments as usual.
Thank you in advance for your help!
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01-10-2024 09:35 AM
No rules should be required to book an appointment via the self-service portal.
Can you clarify the exact steps you did to produce the error & provide a screenshot of the entire page?
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