WalkUp Experience Variables not showing on appointment booking
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‎02-25-2022 04:10 AM
Good Morning,
We have started to implement the Walk-up experience in ServiceNow but we have a issue where the varibleset sn_walkup_variable_set doesn't pull through the variables into the appointment.
Currently we have short description and a "What is your computer number variable" setup, the short description was default when you apply the variable set but i have added the computer variable but i cannot get it to pull through to the appointment screen.
Within the record producer I cannot find any scripting to point to how this is pushed through to the appointment screen.
This is the appointment on our portal
Below is the appointment which is created
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Walk-Up Experience
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‎02-25-2022 07:37 AM
Walkup works in a different way, Appointment booking widgets are used to pass data using OOB script includes to wu_appointment table.
Raghav
MVP 2023
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‎03-04-2022 02:46 AM
Raghav
MVP 2023