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Want to Modify the system generated message

NeethuB
Tera Contributor

NeethuB_0-1784267478793.png

How can i modify this message i searched the System UI-Message but didn't find anything helful

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@NeethuB 

this is for which module?

Also did you search in business rule or script include for this message text?

search with this script contains "requested to approve"

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

abirakundu23
Giga Sage

Hi @NeethuB,
Please search approval oriented workflow or activity set for respective item, it's not coming through any UI message.

If you provide more information so can assist further.

Please mark helpful & correct answer if it's worthy for you.

Tanushree Maiti
Tera Patron

Hi @NeethuB 

 

Following Business Rules are using 

Approval Events (Task)

Approval Events (Non-Task)

 

 script include ApprovalCommentsUtil which having function getApprovalComment .

You need to customize this function for your requirement.

TanushreeMaiti_0-1784269156005.png

 

Note/Warning : Impact is global if you do not apply proper condition/filtering  in your customization

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti