Want to show RITM variable in the sysapproval_approver .

[NeethuB]

Want to show RITM variable in the sysapproval_approver.
For that i have created a feild called description (u_description).
I want to show data inside that feild.
eg:
Title:xyx
requestot:ghi 

[NeethuB]

@Ankur Bawiskar 
BR:
Condition:
current.sysapproval.getDisplayValue().startsWith('RITM')
Script:

(function executeRule(current, previous /*null when async*/ ) {

    var descriptionText = ''; // Initialize properly to avoid "undefined"

    var mtomGR = new GlideRecord('sc_item_option_mtom');

    mtomGR.addQuery('request_item', current.sysapproval);

    mtomGR.query();

    while (mtomGR.next()) {

        var varGR = new GlideRecord('sc_item_option');

        if (varGR.get(mtomGR.sc_item_option)) {

            // Get question text and value

            var question = varGR.item_option_new.getDisplayValue() || '';

            var value = varGR.getValue('value') || '';

            // Optional: Filter out variables you don’t want (e.g., "Requested for")

            if (!question.includes("Requested for") && value) {

                descriptionText += question + ': ' + value + '\n';

            }

        }

    }

    // Set the description field on sysapproval_approver

    current.u_description = descriptionText.trim(); // Use .trim() to clean trailing newline

})(current, previous);

NOT WORKING

[Ankur Bawiskar]

@NeethuB 

the BR condition won't work which you gave.

The BR condition and logic I gave worked fine for me and populated the variable summary in comments field.

Please debug it from your side

Use this script

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here
    var arr = [];
    var ritm = new GlideRecord('sc_req_item');
    ritm.get('sys_id', current.sysapproval);
    var variables = ritm.variables.getElements();
    for (var i = 0; i < variables.length; i++) {
        var question = variables[i].getQuestion();
        var label = question.getLabel();
        var value = question.getDisplayValue();
        if (label != '') {
            arr.push('  ' + label + " = " + value);
        }
    }
    current.u_description = 'Variable Summary\n' + arr.join('\n');

})(current, previous);

Output:

If my response helped please mark it correct and close the thread so that it benefits future readers.

[NeethuB]

@Ankur Bawiskar 
can we put that formatter in ESC portal?

[NeethuB]

Nothing coming in the log