we have performed a release upgrade to Yokohama. How can I customize the Service Operations Workspac

itspezi1 · ‎03-06-2025

Hi Team,

we have performed a release upgrade to Yokohama. How can I customize the Service Operations Workspace regarding search? (see screenshot) The old search function is currently still displayed.

old View

new view

Dr Atul G- LNG · ‎03-06-2025

Hi @itspezi1

This is something that comes with the latest version of the SOW. The SOW has been enhanced, and now this is the new look and feel for WS.

https://www.linkedin.com/posts/atulgroverservicenowconsultantresearchscholar_workspaceupgrade-fastse...

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎03-06-2025

Glad to know your issue has been solved. You can accept this answer as solution.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

Dr Atul G- LNG · ‎03-06-2025

Hi @itspezi1

This is something that comes with the latest version of the SOW. The SOW has been enhanced, and now this is the new look and feel for WS.

https://www.linkedin.com/posts/atulgroverservicenowconsultantresearchscholar_workspaceupgrade-fastse...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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itspezi1 · ‎03-06-2025

how can I activate this or what is the name of the plugin for it?

Dr Atul G- LNG · ‎03-06-2025

Hi @itspezi1

You need to update the SOW to the latest version

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

itspezi1 · ‎03-06-2025

thank you