What are the key implementations in Service Operations Workspace?

[Shantharao]

Hello All
What are the pre-requisite and key implementations we need to follow in the Service Operations Workspace? 
Please provide your input if someone already configured it in your instances

Thanks

[SwarnadeepNandy]

Hi Shantharao,
As I see in my PDI, under the workspace tab on top, I can see "Service Operations Workspace".

I think, It comes pre-installed with the instance. If you are not able to find it, try using this URL -  https://<your_instance_name>.service-now.com/now/sow/home

Kind Regards,

Swarnadeep Nandy

[Harish Kota]

Hi @Shantharao 

Please go through the below link and get activate the Service Operations Workspace to your Instance.

https://docs.servicenow.com/en-US/bundle/utah-it-service-management/page/product/service-operations-....

You can install the Service Operations Workspace ITSM Applications application (sn_sow_itsm_cont) if you have the admin role.

Please Accept as solution if this information was useful for you.

Thanks,

Harish Kota

[sallyf-zurich]

Don't do it is my advise at least not to your Service Desk - it runs slow and needs more work so if you have no urgent need such as chat stay as is for a while and wait for it to be developed further without the performance issues.