The CreatorCon Call for Content is officially open! Get started here.

What does 'last login time' actually track on the user record?

Ambrosia1
Giga Contributor

‎12-10-2018 10:24 AM

We are trying to track when a user has logged into the system. I added the field 'last login' time to the user record, and looked at the audit history for that field.

In that list, it is showing the user as logging in every few minutes or so, including a week when this user was out of the country, so it seems to be a little inaccurate. . I am curious what the system is actually counting as a 'login' in this case? 

 

I've included a screenshot of the audit history of this use for just today as an example of why I think the data may be inaccurate. This user according to this logged in every ten minutes or so, and then two minutes after at one point. These listed "login" times also do not match with the system events login event. 

I know you can track login events in the System logs > events list (which also doesn't seem to be reflecting correctly) but my question is what is this particular field I mentioned above tracking?

 

Thanks ahead of time!

 

find_real_file.png

Preview file
68 KB
0 Helpfuls
  • 5,766 Views
11 REPLIES 11

ARG645
Tera Guru
In response to Tony Chatfield1

‎12-10-2018 12:26 PM

Hmmmm, true, makes sense

0 Helpfuls

Ambrosia1
Giga Contributor
In response to Tony Chatfield1

‎12-10-2018 02:12 PM

Nope, last login device will change from one IP to another, but it does not match home page records. It will match them being in a ticket, or them not doing anything. 

 

But, as I mentioned above I did just check on myself as a user and it shows me logging in consistently when I've been in my dev instance for most of the day. So I'm not sure what else is triggering these. 

 

Also I appreciate everyone weighing in on this. Mostly I wanted to know if anyone knows what exactly that is tracking since it's not matching up with the login events.

 

Thanks,

0 Helpfuls

Jim Coyne
Kilo Patron

‎12-10-2018 12:41 PM

Is that a "normal" user or is that account being used with some integrations?

0 Helpfuls

Ambrosia1
Giga Contributor
In response to Jim Coyne

‎12-10-2018 02:10 PM

It is a normal user.

0 Helpfuls

T_57
Kilo Explorer

‎03-17-2021 03:32 PM

Hey everyone, I apologize for resurrecting an old thread but there appears not to have been a solution and we've found ourselves with a similar question that the OP is asking. Does OP or anyone else have an update or something else to contribute that might help answer the question?

0 Helpfuls