what is current.callerid in servicenow ?

[gangasatishgurr]

explain current operations in servicenow ?

[Pradeep Sharma · Accepted solution]

Hi Ganga,

Current.caller_id will give you the sys_id of the field value populated. Current is the object with which you can get the field data on the current form.

[ayan_hc]

Hi Ganga,

The current.caller_id gives you the current value that is there in the caller_id field. It is used in glide script.

You can take some from these below websites:

GlideSystem - ServiceNow Wiki

GlideRecord - ServiceNow Wiki

Hope it helps.

Regards,

Ayan

[Kalaiarasan Pus]

Refer the wiki documentation about business rules. You will find the needed info there.

[Shahed Shah1]

current is effectively a GlideRecord object of the record that you are currently viewing. Using the GlideRecord API you can retrieve and set field data of the current record.

More details about the GlideRecord API is available in the ServiceNow Wiki:

GlideRecord - ServiceNow Wiki

With reference to current.caller_id, caller_id is a field on the current record (e.g. a particular incident). So you can retrieve the value of the field, example:

var caller = current.caller_id; //get the value

current.caller_id = '<value>'; // set the value

Hope that helps