Migration from dedicated instance to MSP

HeliosWu
Tera Contributor

yesterday

I would like to understand the step‑by‑step process for migrating a dedicated ServiceNow SaaS instance to an MSP environment, including an end‑to‑end guide on preparing the MSP instance and performing the migration.
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Itallo Brandão
Tera Guru

yesterday

Hi @HeliosWu ,

 

Migrating from a dedicated instance to an MSP environment (which usually implies moving into Domain Separation) is a significant and complex undertaking.

There is an excellent discussion on this exact topic where Dr. Atul provides a comprehensive answer covering the strategy and key steps. I highly recommend reviewing his response here:

🔗 Migrating from dedicated instance to a domain separated MSP

This resource should give you a solid foundation for your end-to-end planning.

If this direction is helpful to you, please mark this response as Accepted Solution.

Best regards,
Brandão

HeliosWu
Tera Contributor
In response to Itallo Brandão

57m ago

Hi Brandão,

 

Thanks for your advise and I will take a look.

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