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‎09-08-2017 03:28 AM
WHAT IS DIFFERENCE B/W Approval-user&Approval-group&Approval-co ordinator & Manual Approval?
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‎09-08-2017 03:32 AM
Approval-co ordinator:
The Approval Coordinator activity is used as a container for one or more Approval - User, Approval - Group and Manual Approval activities. The Approval Coordinator is then responsible for waiting for the approval activities that are contained within it before deciding of it should complete with a result of approved or rejected.
When the Approval Coordinator activity completes, all pending approvals that were created by any of the Approval Coordinator approval activities are immediately set to No Longer Required. If a single user is called as an approver twice by the same workflow, such as when a single user is both a product approver and an executive approver, any approvals for that user after the first are skipped.
Manual Approval:
The Manual Approvals activity watches and manages any approvals that users add manually outside of the workflow process. If there are no pending manual approvals when this activity executes, the activity will immediately complete with a result of approved. Approvals manually created after the activity has started executing are not watched. This activity does not create approval records
Approval-group:
The Approval - Group activity creates approval records for each member of a specified group. The group approval is approved or rejected based on the user approvals, according to the logic specified in the Wait For field.
Approval - User
The Approval - User activity creates one or more individual user approvals.
http://wiki.servicenow.com/index.php?title=Approval_and_Rollback_Activities#gsc.tab=0
ServiceNow Commnunity MVP -2018 class.
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‎09-08-2017 03:32 AM
Approval-co ordinator:
The Approval Coordinator activity is used as a container for one or more Approval - User, Approval - Group and Manual Approval activities. The Approval Coordinator is then responsible for waiting for the approval activities that are contained within it before deciding of it should complete with a result of approved or rejected.
When the Approval Coordinator activity completes, all pending approvals that were created by any of the Approval Coordinator approval activities are immediately set to No Longer Required. If a single user is called as an approver twice by the same workflow, such as when a single user is both a product approver and an executive approver, any approvals for that user after the first are skipped.
Manual Approval:
The Manual Approvals activity watches and manages any approvals that users add manually outside of the workflow process. If there are no pending manual approvals when this activity executes, the activity will immediately complete with a result of approved. Approvals manually created after the activity has started executing are not watched. This activity does not create approval records
Approval-group:
The Approval - Group activity creates approval records for each member of a specified group. The group approval is approved or rejected based on the user approvals, according to the logic specified in the Wait For field.
Approval - User
The Approval - User activity creates one or more individual user approvals.
http://wiki.servicenow.com/index.php?title=Approval_and_Rollback_Activities#gsc.tab=0
ServiceNow Commnunity MVP -2018 class.
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‎09-22-2017 09:19 AM
The ServiceNow Wiki content is no longer supported. Updated information about this topic is located here:
Approval and Rollback Activities
Visit http://docs.servicenow.com for the latest product documentation
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‎09-08-2017 03:36 AM
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‎09-08-2017 03:48 AM
- A user approval requires only one user to make a decision - this could be a single named individual, or a member of a group.
- A group approval requires the whole group to take a vote, i.e.: multiple users.
