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Delete of choices from test

Hi All, Can I delete few choices in dictionary in test  instance  manually  before moving to product ?If I do so then I must update the data manually on prod as well . Will it be best practice ?I little bit confused because these are not present on D...

Ashish Das by Tera Contributor
  • 575 Views
  • 2 replies
  • 1 helpfuls

Change planned dates

Hi,I have a custom field 'set flag' on change request which should be set to true if planned start dates and planned end dates falls in between defined maintenance schedule. There is a schedule which contains 9 schedule entries if planned start date ...

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Community Alums by Community Alums  
  • 908 Views
  • 3 replies
  • 0 helpfuls

Resolved! example text in field

Hi All,    In a field I want to display a example text one after other with numbers.How can I display . This field is multiple line text field . But the text is coming next to another even if I am trying to add space , after certain space it stops an...

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Juhi Chawla2 by Tera Contributor
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  • 3 replies
  • 0 helpfuls

Resolved! How to remove 'Number of rows removed from this list' message by writing query business rule on Knowledge Article table table.?

Hello, Customer wants us to remove 'Number of rows removed from this list' message from Knowledge article table hence I read somewhere that we have to write query business rule, I tried writing one sample query business rule but that message is not g...

Resolved! How to add dashboards to Agent Workspace

Is there a way to add dashboards to the Agent Workspace, especially in the Analytics Center page? In my Developer Instance, there is a "Base agent workspace" ( url: /now/demo/baseaw ) in which we can access Dashboards and add new ones via the Analyti...

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On change client script error

Hi All, We are getting an error on state field 'onChange script error: TypeError: Cannot read properties of null (reading 'up') function onChange_change_request_state_14(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue ...

Community Alums by Community Alums  
  • 728 Views
  • 5 replies
  • 0 helpfuls