Resolved! Remove group by and sort options from list context menu for a specific role
Hi, I want to remove group by and sort options from list context menu for a specific role. How can I do this? Thanks
Forum Posts
Instance Issue
I have facing issue with PDI i will try to login but it's showing "The instance is offline. Please check again in a few minutes." from the last three days. I will attached the screen shot for reference puepose.
Delete CI records through Fix Script
I've around 750 CI records which were created mistakenly in cmdb_ci_computer table instead of cmdb_ci_computer_peripheral table. So, I would like to delete those duplicate 750 CI records available in cmdb_ci_computer table through Fix Script only. Ho...
Need to calculate the duration of approval time
As a user of the AFE process I need the ability to track how long each approver takes to approve at their approval level.I also need the ability to track the total amount of time that AFE has been in the approval process.(Might be able to use the app...
Affected Contact shows empty and Requestor shows empty
I have this issue that affected contact , and requestor fields is showing empty but in the lower environment is is populated map field Opened By to Requestor and Requested for to Affected Contact on task table so that reporting is easier. As of the m...
Resolved! Getting error "Insufficient rights for creating new records:"
Hello Support, Our Production instance was cloned into the Testingenvironment. Since then have been gettingInsufficient rights for creating new records: com.glide.processors.soap.SOAPProcessingException: Insufficient rights for creating new records:...
what is the use of send credentials in O-auth application registry?
May I know how the each option help us in doing outbound integration with 3rd party with ServiceNow?
UI Action to link REQ with Interaction
I have a requirement to create a custom UI action called "Create Request" button on 'Interaction' record. upon clicking on 'Create Request' button the following action should happen. 1. It should be redirected to the catalog item page in service po...
How many of you are using 'Unauthorized change detection'? How matured is it today?
How many of you are using 'Unauthorized change detection'? How matured is it today?https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/change-management/concept/unauthorized-change-request.html Couple of years back we saw...
Which tool is typically used by a catalog manager to administer and configure the service catalog?
Which tool is typically used by a catalog manager toadminister and configure the service catalog? (Choose 2answers)A. Employee CenterB. ServiceNow UlC. Change Landing pageD. Catalog IJIE. Catalog Builder
Restarting the Updated Workflow
Dear Community, I have updated a specific catalog item workflow. The new RITMs are following the updated workflow. How can I restart the workflow with the updated workflow for the previous RITMs. There are almost 18 RITMs that were submitted with the...
Resolved! Catalog Item : Needs to create ADD button.
HI, I need to create a button to add the data from one variable to another variable. Button name : Add When Add button is clicked then information will be in text box 1 data needs to be moved to text box 2 variable with comma separated. I have create...
How to create an entry on "cmn_schedule_span" table via Catalog Item and Flow?
Hi all, I have a requirement to create new entry on "cmn_schedule_span" span table automatically via catalog Item and flow. The idea behind this request is to stop SLAs during xyz day and time for a specific location. I am considering to create a cat...
Reports closed within two weeks of opened
Hi,Can some one please guide me how to create a report for incidents which are closed within two weeks of opened date.Thanks in Advance.
Client Script returning null
Hello Experts, I have created a onchnage Client script to retu below is my script include: var assignmentAjaxUtils = Class.create(); assignmentAjaxUtils.prototype = Object.extendsObject(AbstractAjaxProcessor, { getAssignmentDetails: function(){...
