Hi,
you can use script actions to create server-side scripts that perform a variety of tasks,
such as modifying a configuration item (CI), or managing failed login attempts. Script actions are triggered by events only.
Script actions. Script actions are server-side JavaScript code that is executed when an event it is listening to is triggered on the specified table. Just like any other server-side script, script actions have access to all the server-side glide APIs,script includes, and other server-side resources.
you can refer below link :
https://www.youtube.com/watch?v=Zo-KT9ASLYQ
https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/administer/platform-events/refere...
https://community.servicenow.com/community?id=community_question&sys_id=c71ccf25db9cdbc01dcaf3231f96...
https://subscription.packtpub.com/book/virtualization_and_cloud/9781787128712/10/ch10lvl1sec51/scrip...
after going throw this please mark it as correct/helpfull.
Thankyou.
