What is the best way to check how many licences are being consumed and how many are free?

ashishkumar_s
Kilo Explorer

What is the best way to check that, how many licences are being consumed and how many are free?

12 REPLIES 12

I got a similar message:



"...find that this plugin's functionality has been removed from ServiceNow and is currently being redeveloped to provide improved functionality for all customers. The 'new' release version looks to be Helsinki.


Unfortunately this means the functionality will not be available until at least mid 2016 and I apologise fo this Inconvenience."


Hi Tabitha,



If I might ask, what are the specific licensing models that supports this application? Thank you


The SN Nerd
Giga Sage
Giga Sage

It depends on what your agreement is with ServiceNow, which varies from customer to customer.


Once you understand which roles relate to a license, you can use this application to count it, or create your own report on the User Roles table.



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ServiceNow Nerd
ServiceNow Developer MVP 2020-2022
ServiceNow Community MVP 2019-2022