Export a csv file as an attachment in email

[shazia]

Hi,

The incidents from the list view is exported in the .csv format.Then its send as an email by clicking the button "Mail it".The email is triggered but the attachment is not getting triggered for this format.It works fine for xml.

Kindly propose the methods by which this can be done.

[ark6]

Hi Shazia,

Please try reducing the number of rows in the csv and try. Also, please check you are not including fields like additional comments and work notes which contain more data.

Try it out by putting some conditions in the filter

[shazia]

Hi,

But if I have to include all these fields in my file.Is it not possible to have this triggered as an attachment(as .csv format) in my email?

[ark6]

Hi Shazia,

There is a property in the Istanbul release glide.export.excel.wrap_cells which restricts the longer fields to be pulled out.

You could set it to true and try to run the report again.

Please refer PRB916708 for more details in HI.

Also, you can chck glide.ui.export.limit and check the limit of your export in instance

[rmenon1]

Hi,

For Helsinki release, what could be possible solution to have the exported attachment in .csv format in email?